Privacy Policy

StudyX ("we" or "our company") takes privacy seriously.

This Privacy Policy ("this policy") outlines how we collect, use, share, and safeguard your personal information when you use our services. Please carefully review this policy. If you do not agree with our policies, you have the option not to use our website. If you have any questions or concerns, please contact us at contact@prepgo.com.

Scope

When we say "PrepGo", "StudyX", "we" and "us," we mean StudyX, Inc, a Delaware corporation.

When we say "PrepGo Service", "a StudyX Service", "Service", or "Services" we mean any of the following services operated by a StudyX business:

"StudyX Services": services provided via StudyX websites, applications and extension for web browsers.

"PrepGo Services": services provided via PrepGo websites, applications and extension for web browsers.

The policy applies to information generated through the use of Services on our platforms, communications between you and us, and through applications you download from this website.

Please note that this privacy policy does not apply to information collected through other means, such as offline channels or any other website operated by the company or any third party. Additionally, any third-party application or content (including advertisements) that may link to or be accessible from this website is also not covered by this policy. This policy is not intended to override the terms of any contract you have with us, nor any rights you may have under other applicable data privacy laws.

What Personal Information We Collect and How We Collect them

1. Personal Information Provided Directly by You

We collect personal information from you when you create an account, subscribe to our services, request information from us, contact us for customer or technical support, or communicate with us through any other means.

Account Information

You can create an account using your email or through a third-party account login. If you choose to use your email for the purpose, we will collect that email address. You may provide further optional information such as creating a nickname or profile picture. You may also opt to associate your PrepGo account with accounts on other platforms. If you choose to do so, you will be redirected to the login page of the respective platform, and any data processing on those platforms will be governed by their privacy policies.

Communication with us

We collect any information you may voluntarily provide to us when using our services, or communicating with us via email, including attachments and any additional information you share.

Contents You submitted

The questions you post are a public part of the service and any visitors will be able to see the content. That content and information may also be made available in search results on Internet search engines. Rest assured, only the question you submit and the response generated will be displayed - none of your personal information, including your account name, username, or any details that could personally identify you, will be displayed.

Survey

From time to time, we may invite you to participate in surveys. If you choose to participate, we may ask for information such as your contact details and other personal information.

Information Automatically Collected

As you explore and engage with our website, we may utilize automatic data collection technologies to gather information on your device, browsing behavior, and usage patterns, which may include:

Account Information

When you create an account, we automatically generate and collect a user nickname and user ID.

Subscription Information

Upon confirming a subscription payment, we automatically generate and collect details such as your order number and the specifics of your subscribed plan.

Usage Information

We collect data related to your interactions with our website, including traffic data, location information, logs, communication details, and resources you access.

Device Information

We collect information regarding your computer and internet connection, such as your browser type, operating system, and IP address.

The information we collect automatically does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our website and to deliver a better and more personalized service, including by enabling us to:

• Estimate our audience size and usage patterns.
• Store information about your preferences, allowing us to customize our Website according to your individual interests.
• Speed up your searches.
• Recognize you when you return to our Website.

Cookie and Similar Technologies

We utilize diverse technologies such as cookies to gather information that aids in analyzing and enhancing the performance of the website and platform. This information is collected through cookies and other similar technologies that may be saved on users' computers.

2. Information We Receive from Third Parties

Login Token

Our website allows you to create and login to an account through third-party platforms, including Google, Apple and Discord. If you choose to integrate your third-party accounts with our account, we may collect personal data that is already associated with your third-party account, such as your name, your email address, your activities or your contact list associated with that account.

Subscription

We use Stripe and Paddle as our service providers to support our subscription feature. The payment information is directly collected by these platforms, and they will provide us with a record of payment confirmation, the type of payment, and the last four digits of the card used for the payment.

How We Use Your Information

We use information that we collect about you or that you provide to us:

• To present our Website and its contents to you.
• To provide you with services or information you request.
• To fulfill any other purpose for which you provide it.
• To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
• To notify you about changes to our Website or any products or services we offer or provide through it.
• To allow you to participate in interactive features on our Website.
• To improve our current products and develop new products.
• To train our staff internally.
• In any other way, we may describe when you provide the information.
• For any other purpose with your consent.

We may also use your information to contact you about goods and services that may be of interest to you. If you do not want us to use your information in this way, please contact us at contact@prepgo.com.

How We Share Your Information

Business Purposes

The provision of our service may require the sharing of your information with our third-party service providers contractors, subsidiaries, and affiliates, and other vendors that support our business to fulfill the purpose for which you provided the information, or any other purposes we disclosed to you at the time you provided the information. These third-parties are bound by confidentiality agreements and may only use personal information for the purposes for which we disclosed it to them. We may share your information when enforcing our terms of use and other agreements, including for billing and collection purposes.

We may transfer and share your personal information in connection with a sale, merger, liquidation or other business transfers.

Legal Obligations

We may share your information to comply with legal obligations, including:

• To any court order, law, or legal process, including government or regulatory requests.
• If we believe that disclosure is necessary to protect the rights, property, or safety of our company, our customers, or others. This may include exchanging information with other companies and organizations for fraud protection and credit risk reduction.

We may also share your information in other situations with your consent.

The categories of personal information that we may disclose include information you provide to us, the information we collect automatically, and the information obtained from other sources.

EU/EEA/UK Users

Where the General Data Protection Regulation (GDPR) and UK GDPR is applicable to PrepGo in accordance with the law, the information and the rights specified in this section are available to users residing in the EU/EEA/UK region.

We act as a "controller" for the Services in which we determine how personal information is utilized in relation to our offerings. Conversely, we function as a "processor" for the Services where we handle personal information solely in accordance with our customers' instructions, as according to the GDPR.

Your EU/EEA/UK Rights and Choices

The GDPR and UK GDPR provides consumers (EU/EEA/UK residents) with specific rights regarding their personal information. This section describes your GDPR/UK GDPR rights. To exercise any of these rights, please follow the steps outlined below or contact us at contact@prepgo.com.

• Access to Personal Information - You have the right to obtain confirmation from us on whether we process your personal information and, if so, you may have the right to request access to your personal information. You can access your account information on our platforms by: (1) After entering PrepGo, tap "me" or tap the default profile picture; (2) Tap "settings"; (3) Access your account information.
• Rectification of Personal Information - You have the right to request that we rectify inaccurate personal information concerning you and, depending on the purposes of the processing, you may have the right to have incomplete personal information completed. You can modify your account information on our platforms by: (1) After entering PrepGo, tap "me" or tap the default profile picture; (2) Tap "settings"; (3) Modify your account information.
• Erasure/Deletion - You have the right to request us to erase some or all of the personal information concerning you. If you wish to delete all data linked to your account, you may do so by deleting your account: (1) After entering PrepGo, tap "me" or tap the default profile picture; (2) Tap "settings"; (3) Tap "Delete Account".
• Restriction of Processing - You have the right to request us to restrict the further processing of your personal information. In such cases, the respective information will be marked as restricted and may only be processed by us for certain purposes.
• Object to Processing - You have the right to object, on grounds relating to your particular situation, to the processing of your personal information by us, and we may be required to no longer process some or all of your personal information.
• Object to Direct Marketing - You have the right to object to the processing of personal information for direct marketing purposes.
• Object to Decision Based Solely on Automated Processing - You have the right not to be subject to a decision based solely on automated processing where the decision has a significant legal impact on you.
• Data Portability - You have the right to receive a copy of your personal information which you have provided to us, in a structured, commonly used, and machine-readable format, and you have the right to request the transfer of that personal information to another entity without hindrance from us.
• Withdraw Consent - You have the right to withdraw consent you have provided to us where we rely solely on your consent to process your personal information. You can always provide your consent to us again at a later time. Please note that the withdrawal will not affect the processing of data based on prior consent.
• Right to Complain - You have the right to lodge a complaint to an applicable supervisory authority or other regulators if you are not satisfied with our responses to your requests or how we manage your personal information. We encourage you to first or also reach out to us, so we have an opportunity to address your concerns directly.

Your California Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights. To exercise any of these rights or to appeal a decision regarding a consumer rights request, please contact us at contact@prepgo.com.

Access to Specific Information and Data Portability Rights

You have the right to request that the Company disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

• The categories of personal information we collected about you.
• The categories of sources for the personal information we collected about you.
• Our business or commercial purpose for collecting or sharing that personal information.
• The categories of third parties with whom we share that personal information.
• The specific pieces of personal information we collected about you (also called a data portability request).
• If we disclose your personal information for a business purpose, we will identify the personal information categories that each category of recipient obtained.

Deletion Request Rights

You have the right to request that the Company delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

Personal Information Sales Opt-Out Rights

We do not knowingly sell your personal information, yet our use of tracking technologies may be considered a "sale"/ "sharing" under California law. Email us at contact@prepgo.com.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

• Deny you goods or services.
• Charge you different prices or rates for like-goods or services, including through granting discounts or other benefits, or imposing penalties.
• Provide you with a different level or quality of like-goods or services.
• Suggest that you may receive a different price or rate for like-goods or services or a different level or quality of like-goods or services.

Data Retention and Security

Data Retention

We will retain your personal data, including any correspondence you have with us, only for as long as necessary for the purpose of this policy, including retaining personal data in order to comply with our legal obligations, to resolve disputes, for information security purposes, and to enforce our legal rights, terms, and policies.

We will delete or anonymize your information once we do not have a valid reason to continue processing your personal information, upon receipt of your request, and when you delete your account. In cases where deletion or anonymization is not possible, such as when personal information is stored in backup archives, we will store your information securely and isolate it from any further processing until it can be deleted.

Security Measures

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps in accordance with any applicable laws and regulations.

The safety and security of your information also depend on you. Where you have chosen a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Children's Privacy

We define "children" as: (i) individuals under the age of 13 outside of Europe, or (ii) individuals under the age of 16 within Europe. While our website is not intended for use by children, we recognize that child users may still access it. If you fall under this definition, we encourage you to review this privacy policy with your parents and inform them about our data practices.

If you believe we may have collected information from or about a child under 16 without parental consent, please contact us at contact@prepgo.com.

International Data Transfer

Information we collect is stored on Alibaba Cloud located in the United States. Your data may be transferred to a jurisdiction that offers different legal protection to where you reside. We will employ appropriate safeguards such as those required under the GDPR to protect your data. If you have any concerns, you can contact us at contact@prepgo.com.

Updates to Privacy Policy

We may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices, and so you should review this page periodically. The date the privacy policy was last revised is identified at the top of the page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page.

Contact Us

If you have any questions, concerns, or comments about this privacy policy or our privacy practices, or if you wish to send us requests to perform your privacy rights as set forth in this Privacy Policy or applicable laws, please contact us at: